Policies

APPOINTMENT ARRIVAL:

Out of respect to all of our guests and service providers, we ask that you arrive at your scheduled time of appointment. In the event that you arrive after your scheduled service time, we may be unable to guarantee full services.

CANCELLATION POLICY:

We kindly ask that you contact us within 24-hours if you need to cancel or change your appointment. Not showing for scheduled appointments on 2 or more occasions will result in “walk-in only” for future appointments.

REFUND POLICY:

Aveda products purchased in our salon can be returned for a full refund. If you are not satisfied with your service, for any reason, please let us know within 7 days to schedule a “re-do”. Our goal is to make you love your hair and skin!.

PAYMENTS:

We accept most Credit Cards, Apple Pay, and Cash. Checks are not accepted. Harmony Gift Cards can be purchased in-store or on-line at harmonysalon.com. Purchase multi-visit Treatment Series at a savings. See Salon for details.

PERSONAL PROPERTY:

Harmony is not responsible for stolen or lost items left behind.

CLEANLINESS & SAFETY:

We are licensed by the North Carolina State Board of Cosmetic Arts. We follow all CDC and NC State Guidelines to protect against coronavirus including the wearing of masks by all guests and staff.